Privacy Policy

1. Information We Collect

We collect information in several ways depending on how you interact with our website and services. The types of information we may collect include:

Personal Information You Provide

• Contact details — your name, email address, phone number, and company name when you submit our contact form or reach out via email.
• Project information — details about your project requirements, budget, timeline, and technical preferences shared during discovery calls or consultations.
• Communication records — messages, emails, and feedback you exchange with our team during engagements.

Information Collected Automatically

• Device and browser data — IP address, browser type, operating system, screen resolution, and device identifiers.
• Usage data — pages visited, time spent on pages, referring URLs, click patterns, and scroll behaviour.
• Cookies and tracking technologies — small data files stored on your device used for analytics and site performance (see Section 5 for details).

2. How We Use Your Information

We use the collected information for the following purposes:

• Service delivery — to respond to your enquiries, provide project consultations, and deliver our software development services.
• Communication — to send you project updates, follow-up emails, and relevant information you've requested.
• Website improvement — to analyse usage patterns, optimise our website performance, and enhance user experience.
• Analytics — to understand visitor behaviour through tools like Google Analytics to improve our content and services.
• Legal compliance — to comply with applicable laws, regulations, and legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Sharing and Third Parties

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Google Analytics — for website traffic analysis and user behaviour insights. Data is processed in accordance with Google's Privacy Policy.
• Hosting providers — our website is hosted on secure servers, and your data may be processed by our hosting infrastructure.
• Email service providers — to facilitate communication and deliver responses to your enquiries.

All third-party providers are contractually obligated to keep your data secure and to use it only for the purposes we specify.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Specifically:

• Contact form submissions — retained for up to 12 months after the last interaction, unless a longer retention is required for an active engagement.
• Project-related data — retained for the duration of the engagement and up to 24 months after project completion for warranty and support purposes.
• Analytics data — aggregated analytics data is retained for up to 26 months in Google Analytics.

You may request deletion of your data at any time by contacting us at hello@studiofortech.com.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:

• Essential cookies — required for basic website functionality such as navigation and session management.
• Analytics cookies — used by Google Analytics to collect anonymous usage statistics, including pages visited and session duration.
• Performance cookies — help us understand how visitors interact with our site so we can improve load times and responsiveness.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though this may impact your experience on our website.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption — all data transmitted between your browser and our servers is encrypted using HTTPS.
• Secure hosting — our website is hosted on infrastructure with enterprise-grade security protocols.
• Access controls — access to personal data is restricted to authorised team members who need it to perform their roles.
• Regular reviews — we periodically review our data handling practices to ensure continued compliance and security.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data (subject to legal obligations).
• Right to restriction — request that we limit how we process your data.
• Right to data portability — receive your data in a structured, commonly used format.
• Right to object — object to the processing of your data for specific purposes like direct marketing.

To exercise any of these rights, please contact us at hello@studiofortech.com. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to external websites, including social media platforms (X/Twitter, Instagram, Facebook) and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

• Email: hello@studiofortech.com
• Website: studiofortech.com/contact